Privacy Policy

Introduction

entropyDB ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our database platform and related services.

Information We Collect

We collect information that you provide directly to us, including:

• Account information (name, email, company)
• Usage data and analytics
• Query patterns and performance metrics
• Billing and payment information
• Support communications

How We Use Your Information

We use your information to:

• Provide, maintain, and improve our services
• Process transactions and send related information
• Send technical notices and security alerts
• Respond to your comments and questions
• Analyze usage patterns to improve performance

Data Security

We implement appropriate technical and organizational measures to protect your data, including:

• Encryption at rest and in transit (AES-256, TLS 1.3)
• Regular security audits and penetration testing
• Access controls and authentication
• SOC2 Type II compliance

Data Retention

We retain your information for as long as necessary to provide our services and comply with legal obligations. You can request deletion of your data at any time.

Your Rights

Depending on your location, you may have rights including:

• Access to your personal data
• Correction of inaccurate data
• Deletion of your data (right to be forgotten)
• Data portability
• Opt-out of marketing communications

Contact Us

If you have questions about this Privacy Policy, please contact us at:

Email: privacy@entropydb.com
Address: San Francisco, CA